SHIPPING POLICY

We aim to ship all orders within 2-3 days (excluding bank holidays and weekends) of orders being placed. This is extended to 5 days during December and popular calendar events.

TRACKING 
To keep costs down we offer multiple shipping rates where possible. Royal Mail 1st Class and Royal Mail 2nd Class are not dispatched with tracking information. All orders sent using the Royal Mail Tracked 48 service will be dispatched with tracking information, which will be provided in your dispatch confirmation email. You can use the tracking information provided in your dispatch confirmation email to track your parcel here


EMAIL 
For any shipping enquiries please email info@lgfragrance.com

 

CHASING 
We will not respond to any emails chasing orders that have not exceeded the timescales set above.